Nobody’s perfect. What quality or ability do you wish you had?
I tend to wear my heart on my sleeve a little too much. I am very passionate about what we do and always look for constant improvement; and sometimes I wish I could temper that a little more. That said, this is a great time to be innovating and adding value in retail, so we hope some of this passion rubs off on our clients.
What is the best business book you have ever read, and why?