Sustainable┬ábusiness┬áNTD Architecture is a $50 million company that employs close to 300 architects, engineers, interior designers and support staff. COO Jay Whisenant tells John OÔÇÖHanlon about its truly innovative approach to client satisfaction. NTD Architecture specializes in the design and project management of institutional projects, and the firm has become well known for best practices in the design of hospitals, schools, higher-education institutions and civic buildings.

The winds of change┬áGlobal shipping agency Norton Lilly is eighteen months into a business transformation. CFO Jim Burton shares with Gay Sutton the secrets of managing change effectively. With a proud history dating back to 1841, Norton Lilly International is a well-known and highly respected name in the shipping industry. With offices in over 37 ports around the US plus others in Europe and the Middle East, it has grown to become North AmericaÔÇÖs largest independent shipping agency. Owned by H.W.

Far from smooth sailing┬áOperating in the Arctic Circle presents problems that few could imagine let alone cope with, as Alan T Swaby learns. Imagine offloading a freight container where there are no docks, jetties or even pontoons. To make matters worse, thereÔÇÖs a 50-foot tide and a sea full of ice. Even if itÔÇÖs not the middle of the night, which it could well be, thereÔÇÖs a good chance that visibility is not good.┬á It sounds like a nightmare, but for NEAS (Nunavut Eastern Arctic Shipping) itÔÇÖs what they face on a daily basis.

Potential energy┬áNB Power is the state-owned power generation and delivery company in the Canadian province of New Brunswick. As president and CEO David Hay tells Keith Regan, the utility aims to demonstrate how a state-run utility can improve operations by learning from the private sector. Like utilities across North America, New Brunswick Power came into being when government consolidated smaller private power companies to create a state-run electrical monopoly.

The right connection┬áNew power sources and the need to renew the infrastructure add up to good prospects for MSE Power Systems, Ruari McCallion learns from CEO Mark Scher. When the countryÔÇÖs electrical transmission infrastructure was established, windmills were something Don Quixote tilted at. The new generation of wind turbines is making a contribution to local and regional power grids from California to Maine.

Emotion of motion┬áPresident Don Romano tells Jaclyn Beck how Mazda Canada satisfies its customersÔÇÖ passion for the road. ItÔÇÖs been 40 years since MazdaÔÇÖs first car arrived in Canada, and all the while MazdaÔÇÖs reputation for uncompromising quality and outstanding value has steadily grown. As the fourth largest national sales subsidiary of Mazda Motor Corporation of Hiroshima, Japan, Mazda Canada Inc.

A civil partnership┬áMan-Shield Construction has been notching up a healthy 30 percent growth annually for the last five years. Group president Bill Sharpe tells Gay Sutton how the company has built its business by working in close partnership with its clients and suppliers. Man-Shield Construction, one of CanadaÔÇÖs fastest-growing construction companies, can trace its roots back to 1972 when Joe Bova and Terry Ferraro founded B&F Masonry in Winnipeg, Manitoba.

The legend continues┬áLawrence Group ArchitectsÔÇÖ dedication to ÔÇ£legendary customer serviceÔÇØ includes taking innovative approaches to solving client problems, as Keith Regan reports. Since the day it was founded in 1983, the Lawrence Group has been a growth-oriented architecture firm. Its founders had high hopes for the St. LouisÔÇôbased design shop; they wanted to create an international firm with a broad enough reach to touch a diversified range of architectural niches, says Dan Rosenthal, one of the firmÔÇÖs principals.

Fleet footed┬áIn less than four years Hunter Roberts has become a significant player in the Northeast construction market, thanks to some nimble footwork, as Alan T Swaby learns. In the world of real estate, they say that location is everything.

Hoover dam bypass┬áThe dangerous approach to one of the WestÔÇÖs engineering marvels will soon be less so, thanks to a new bridge spanning Black Canyon nearly 900 feet above the Colorado River. Andrew Pelis reports. Traffic congestion has become a way of lifeÔÇöbut at a cost.