People developmentIn part four of his series on managing and leading people, Jon Minerich, Principal, Oliver Wight Americas, Inc., shows how companies with simple technologies often outperform competitors who have the latest and best technologies. The differentiator, he says, is the skill and ability of the workforce. IntroductionThree of the top ten key factors that drive company performance, according to a poll of business executives, are:1. Attracting and developing talented employees.2. Creating a performance-oriented workforce.3.