Features

Operations: Benchmarking

Benchmarking your organisation’s performance against others at home or internationally could see your business flourish.

Sustainability: Purpose

Today’s new business era calls for organisations to question their leadership and use purpose to ensure sustainability for the future.

Supply chain: HRM

Many companies overlook the various benefits to be gained from applying human resource management practices to supply chain management.

Strategy: People management

Every organisation should be drawing on the skills and strength of those individuals who can engage, inspire and motivate with ease.

Operations: Customer experience

Retailers and brands are using music and multimedia in ever-more innovative ways to breathe new life into their stores and attract more customers.

Sustainability: Responsible mining

There is no escaping the fact that extraction of mineral resources from the earth and its oceans is not sustainable in the long-term. However, there are ways in which the industry can work to a more sustainable model.

Economics

Productivity suffers when employees become emotionally disconnected from their work. Is this why the world economy is in the doldrums, asks Richard Telofski? 

Sustainability: energy

Tremendous savings can be made on the cost of energy when customers band together to bid down the price, says Jeffrey D. Hiatt.

Operations: 2FA

Dave Abraham, CEO of Signify, looks at two-factor authentication and examines why it is not used by everyone.

Supply chain: Crowd sourcing

Karsten Horn, director of International Sales at INFORM’s Inventory and Supply Chain division, discusses why he believes crowd sourcing will shake up business processes in 2012.

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