Features

Listen to the machine

The quest for Total Production Efficiency takes a major step forward through the combination of the MTConnect Standard with Big Data, and the new vimana software platform from System Insights

What the future holds for the field service industry

Customer satisfaction is increasingly being seen as a top priority in the fight to attract and retain customers

The evolving role of the CFO

Chief Financial Officers are playing an increasingly important part in the executive decision-making process as business leaders today want someone who can be their ‘right hand man’

Five tips for strategic CFO-HR partnerships

Getting these two departments to work together can advance your company’s business mission and bottom line

Team talk

Fierce individualism is on the way out. Teams now matter more than ever, but what does a well-run team look like?

The art and science of pricing

Practical, structured ways to increase profitability by pressing the right pricing levers

Can you hack it?

A successful hacker-turned-business-owner talks about what he looks for in potential employees

Succession planning

Succession planning is not just about maintaining a leadership pipeline any more. It has evolved into a strategy that helps high performing companies stay ahead in growth and profitability

More with less

How detailed information and modest behavioural changes can help to achieve field service excellence with fewer resources

Best of enemies or sworn friends?

The ‘on/off’ relationship between sales and marketing functions persists across organisations of all sizes and is threatening business success. New research signals that sales and marketing need to bury the hatchet

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